We use a short-link service to make long URLs more suitable for short-form messaging. By default, we generate links using qlnk.se or bosb.ec. However, you may prefer to use your own domain so that…
When using our services for sending emails, we recommend you make some adjustments to your DNS records for the domain you wish to send the emails from; otherwise, the email messages may be…
When a workflow runs, you can open that specific run in interactive mode to see exactly what happened, job by job.
This workflow provides a starting point for exporting Bosbec units as subscribers to Rule.
While there are many ways to work with Microsoft Azure AD, we have prepared an example to help you get started. In this Workflow Library template, we show how to get your groups and import the…
When importing units in the admin platform, you can choose to import them one by one or by pasting multiple rows of data at once to import many units simultaneously.
BankID is a widely used electronic identification service in Sweden, and many Bosbec customers want to let their end users verify or sign using BankID as part of a call flow, web form, or other…
This article shows how to verify a person's identity with BankID through IDkollen's API from a Bosbec workflow, using a phone authentication where a member of staff starts the verification on the…
This guide demonstrates how to use Bosbec Workflow Builder to receive sales data from an external system, transform it into the format required by Personalkollen, and send it to the Personalkollen…
This article will guide you in setting up a pre-configured integration with ChatGPT (OpenAI) and generating automated customer communication
This article will guide you in setting up a pre-configured integration to move orders from Front Systems to Rule.
This article will guide you in setting up a pre-configured integration to import your contacts from Salesforce.
This article will guide you in setting up a pre-configured integration to import your HubSpot contacts to Smart Connect.
This article will guide you in setting up a pre-configured integration to import your Salesforce contacts to Smart Connect.
This article will guide you in setting up a preconfigured integration to import users from Telavox and add them as units in a group in Bosbec.
This article will guide you in setting up two example flows for integrating with Klaviyo. One flow will get profiles from Klaviyo, while the other will show you how to create an event connected to…
This article will guide you in setting up a pre-configured integration to log any calls made to Telia Smart Connect to the corresponding contact in HubSpot.
This article will guide you in setting up a pre-configured integration to log any calls made to Telia Smart Connect to the corresponding contact in Salesforce.
This article will guide you in setting up a pre-configured integration to populate Dstny’s CRM connect widget with contact data from HubSpot.
This article will guide you in setting up a pre-configured integration to populate Dstny’s CRM connect widget with contact data from Odoo.
This article will guide you in setting up a preconfigured integration to send surveys via LEKAB RCS, based on calls found in the call logs of the Tele2 (or DSTNY) PBX.
This article will guide you in setting up a pre-configured integration to move orders from Starweb to Rule.
This article will guide you in setting up a pre-configured workflow for generating a one-time-use link to a secret string. A form link will be generated using data saved on a unit. Once the data…
This guide demonstrates how to populate the Dstny CRM Connect Widget with customer data from your Bosbec account.
This guide explains how to import your Dstny ACD groups and their agents into your Bosbec account as Units.
This guide explains how to receive an incoming SMS and automatically forward it to all agents currently logged in to a specific Dstny ACD group.
This article details how to import an SMS Gateway workflow based on the HTTP-in API from the Workflow Library and the steps required to configure it.
Sometimes, multiple units with the same contact details, such as email or phone number, are accidentally saved. This can cause issues in processes that search or filter by these fields. This guide…
It is possible to upload files to Bosbec for use in workflows, and there are several ways to do this. In this article, we’ll focus on using the FTP service called “Transfer.”
As we are GDPR compliant, you have the right to be forgotten and request that we delete your data. Depending on your role in the Bosbec ecosystem and what data you want us to remove, we will need…
We have created an example workflow that demonstrates how you can use MCP (Model Context Protocol) to query information stored in your Bosbec account. In this example, the workflow retrieves call…