This guide explains how to receive an incoming SMS and automatically forward it to all agents currently logged in to a specific Dstny ACD group.
sms
5 articles
How-to guides
This article details how to import an SMS Gateway workflow based on the HTTP-in API from the Workflow Library and the steps required to configure it.
Reference
When building your workflows in Bosbec WE, you will need some way of starting them. Channels allow you to start your workflows using incoming traffic instead of running them manually. This can be…
Mail2SMS is a simple workflow that converts an email to an SMS.
A message will receive multiple status updates as the message is sent and delivered to end users. However, sometimes delivery, or the delivery report, will fail. Below is a list of all available…