We use a short-link service to make long URLs more suitable for short-form messaging. By default, we generate links using qlnk.se or bosb.ec. However, you may prefer to use your own domain so that…
messaging
11 articles
How-to guides
When using our services for sending emails, we recommend you make some adjustments to your DNS records for the domain you wish to send the emails from; otherwise, the email messages may be…
This article will guide you in setting up a preconfigured integration to send surveys via LEKAB RCS, based on calls found in the call logs of the Tele2 (or DSTNY) PBX.
This guide explains how to receive an incoming SMS and automatically forward it to all agents currently logged in to a specific Dstny ACD group.
Reference
The Answer Sender job replies to the originator of an incoming message or form answer. Use it when a workflow should answer the person who started the conversation without having to build the…
While SMS and email are the more common communication channels, challenges such as SMS regulations, spam filters, and pricing can often become an issue. The Bosbec Feed app aims to provide an…
Bosbec Messaging is a smart service allowing you to mass communicate via SMS, Email, and apps through different user interfaces. Every message sent is tied to a ticket or case.
The Find Message Template As Resource job finds message templates by name, ID, or metadata filter and stores the result as a workflow resource. Use it when later jobs should work with a message…
Mail2SMS is a simple workflow that converts an email to an SMS.
A message will receive multiple status updates as the message is sent and delivered to end users. However, sometimes delivery, or the delivery report, will fail. Below is a list of all available…
The Send Message To Groups job sends a message template to one or more groups. If no explicit groups are connected, it can fall back to groups and units already present in the workflow context.