Contact support
We answer fastest when a ticket arrives from inside your account — it comes with your workflows, channels and logs attached, so we can look at the actual run rather than ask you to describe it.
Recommended
Raise a ticket in the admin
Sign in and create your ticket there. You will be able to follow it, add screenshots, and see our replies in one place.
Log in to Bosbec (opens in a new tab)Can't sign in?
If you have lost access to your account, or you are not a Bosbec administrator, use the contact form instead. It reaches the same team.
Open the contact formWorth checking first
- Platform status — if something stopped working without you changing anything, start here.
- FAQ — character limits, sending rates, IP addresses to allow through a firewall, and other things we are asked often.
- Troubleshooting your workflow — the step-by-step check for a workflow that did not start or did not finish.