Getting started with a new platform to solve a problem can be challenging, and it is understandable if you are unsure where to begin, which concepts are important, or how the different systems fit together. To address this, we have created a series of help articles designed to give you:
- An understanding of the core concepts
- Reference material you can return to while building integrations
- A solid starting point for working with Bosbec WE
This material is intended for both users familiar with configuring and working with IT services, APIs, and external systems, and for users new to building integrations.
Scope of this guide
In this series, we focus on how Bosbec can be used to integrate two external systems. These systems could, for example, be HubSpot, Odoo, Microsoft Dynamics 365 Business Central, Salesforce, or similar platforms.

While the concrete examples may vary, the underlying principles and patterns are largely the same regardless of which systems are involved.
Guide structure
The articles are structured to be read either sequentially or individually, depending on your needs.
The overall structure looks like this:
- Introduction and overview (this article)
- The general integration process
- Platform-specific concepts
- Getting data into Bosbec
- Incoming data via Webhooks
- Get data via API
- Files and messages (coming soon)
- Authentication methods
- Processing and transforming data
- Sending data from Bosbec
- Best practices and tips
We will start by looking at the general integration process. This article offers a framework for thinking about integrations and how data moves between systems and will serve as a foundation for the rest of the articles in this series.