When a crisis or incident occurs, it is crucial to have an established plan of communication between all parties involved to quickly identify the issue, find a solution, and return to normal operations with the most negligible impact on the daily business possible.
Setting up procedures and groups of recipients in advance will allow you to reach everyone without having to make the decisions in the heat of the moment.
Bosbec Incident sends SMS, emails, or app messages depending on what contact information is available on the recipient units. You’ll be able to reach everyone with group chats, task lists, confirmation requests, or simple one-way messages.
Each company’s routines and protocols will differ, so Bosbec Incident can be modified to suit your needs and requirements.
Key Features
- Create groups and recipients.
- Create chats for easy communication between different groups.
- Request confirmation that your recipients have received important information.
- Send reminders and status updates.
- Save message templates to send standardized messages.
- Create task lists and assign activities to specific people.
- Administrate the process via web or mobile apps.
- Automatically log and export relevant communication and actions taken to follow up.